Our Policies

Warranty

we have great confidence in the quality of our workmanship, materials and designs, and because the satisfaction of our customers is our priority, we offer you a 1-year guarantee against manufacturing defects or quality of implementation, the guarantee does not include damages resulting from negligence, violence or misuse in general.

*Warrany applies to rosaries

Ordering Policy

After placing your order, You will be expecting a phone call to confirm the order and the items in your cart in order to avoid any mistakes while adding products and assure the order is delivered as expected.

* In some cases we might ask for a 25% deposit " non refundable " in order to execute your order, This usually happens during low stock items, Seasons, Or even in some shipping areas.

Refunding Policy

In case of requesting a refund within 3 days of receiving the product, You will be charged for 25% of the item price + twice the shipping fee, After 3 days it will be non-refundable.

*Customized orders are not refundable

Exchanging Policy

You will be having a 3 days to request an exchange for your bought product, Knowing that you will be charged for 15% of the bought item ( plus one time shipping fees ), After 3 days the item will be non-exchangeable.

*Customized orders are not exchangable

Contact Us

For any immediate inquiries or problems, customers can contact us daily between 1pm and 11pm or access Whatsapp chat through the button provided.

Rest assured, we prioritize your satisfaction in resolving any issue you may have. Contact us via call, chat, or visit our store.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Contact Us Whatsapp Chat

Shipping Information

Is the shipping free?

When will I receive my order?

Is there an express shipping?